115 – Your direct connection to the public administration
The single government service telephone number 115 is the first point of contact for all questions concerning public administration. By calling 115 citizens and businesses get answers to the most frequently asked questions concerning public administration. This service can be reached from an increasing number of regions in Germany.
115 is based on a comprehensive knowledge management system. The local, state and federal authorities participating in 115 provide information on the most requested government services. Currently twelve states, 88 federal authorities and numerous state authorities participate in the project.
The information provided by the 115 service comply with high quality standards applying to all participants at local, state and federal level. These participants have also agreed on a uniform commitment to service.